Full Tilt shutdown FAQ

      On February 25, 2021, the Full Tilt desktop and mobile applications will no longer be available. However, all your account information, preferences and balances will remain available on the PokerStars software.

      Why?

      Our commitment to improving PokerStars software and the PokerStars customer experience in recent years has limited the amount of focus and resources we could apply to the evolution of Full Tilt. We feel it is time to consolidate brands so that everyone has access to the newest features and most innovative games which are available exclusively on PokerStars.

      Account?

      All players who sign up on Full Tilt are given a Stars Account. This universal player account can be used to access all Stars Group brands that are available in your location, not just Full Tilt. So, your existing Full Tilt player account already works at PokerStars, and you can log in there with your Full Tilt username and password. When you do, all of your Full Tilt account info, settings, preferences and balances will be displayed to you at PokerStars.

      Balances?

      All balances currently available on your Full Tilt account are also available on PokerStars.

      Games?

      All games offered at Full Tilt are available at PokerStars, and any tournament registrations you have at Full Tilt will be listed in My Tournaments when you log in to PokerStars. Plus, as many new game formats have not been released to Full Tilt, PokerStars offers more games.

      How?

      Simply download the PokerStars mobile app or desktop software and log in with your existing Full Tilt username and password. Then start using PokerStars just as you did with Full Tilt, but now you will enjoy access to new games and features that are exclusive to PokerStars.

      When?

      You can make the switch to PokerStars at any time, even before the Full Tilt software is taken offline on February 25. After then, you won't have access to any of your account balances or tournament registrations unless you log in to PokerStars (using your Full Tilt username and password).

      Please visit our Help Center if you have any further questions.