Search Help

RSA Security Token - One Time Passwords

The One Time Password (OTP) sheet is a backup for the RSA Security Token. If you lose the RSA Security Token, you can use a password from this sheet to log in instead.

Each sheet comes with 25 passwords. You can use each of these passwords once, if you lose your RSA Security Token.

Should you need to, you can order an extra sheet from our Rewards Store.

If you’ve lost both your RSA Security Token and your OTP sheet, contact us via our Contact Support form. Depending on the platform you're using, here's how to find it:


Contact Support

  1. Help
  2. Contact Us

Tap on the 'Menu' button (Android) or the 'More' button (iOS), then:

  1. Settings & Tools
  2. Support
  3. Contact Support


Did this article answer your question?

Related Help Articles